Spotlight : Eagle Engine

Today if you head over to aftermarket supplier, Eagle Engine’s website you will be greeted with a link to their latest online catalogue where you can instantly and easily search for the exact rebuild engine/transmission you need. This, however, was not always the case. The challenge at hand that brought Eagle Engine to partnering with Vertical Development is one that every business has at the forefront of their minds. How do we make sure our customer can select the correct part number for their application? 

Eagle Engine wanted better customer service, but specifically, Eagle Engine wanted to eliminate the middleman issue in which customers were always needing to call in order to find a part number of an application and what the cost of that part was. They were searching for a more efficient way to provide their customers with the information they needed at the tip of their fingers. A simple internet search for online automotive catalogues led them to exactly where they needed to be, ShowMeTheParts.com. 

Upon reaching out to Vertical Development via ShowMeTheParts.comEagle Engine realized they needed an application file, meaning, some way to communicate year, make, model, engine, and part number for every vehicle. This would eliminate the disorganization currently in place and allow for better customer service. Vertical Development was able to provide Eagle Engine with a file of all applications for American made cars. This file includes year, make, model, engine, and engine vin number. At this point it was clear Vertical Development was able to provide Eagle Engine with their exact needs and serve as the perfect partner. Eagle Engine took the file and added part number, description of part, and information about the part. From there, Vertical Development was able to create an ACES file. This ultimately was the starting point for Eagle Engine’s online catalogue, eagleengine.showmetheparts.com. Vertical Development created this catalogue to include not only parts, their descriptions, and clearly displayed pricing as well as a login for each individual customer. 

“Eagle Engine is a perfect example of a company that utilizes services we offer to provide better service to their customers.” Jay Wright, founder of Vertical Development said.  

To keep the catalog up to date, Vertical Development sends Eagle Engine a file with all of applications and part numbers in it. Eagle Engine can go into the file, adding new numbers to new applications and then send the file back to Vertical Development where they update the catalog. 

Vertical Development is constantly upgrading the system to include inventory available at multiple warehouses. This will almost eliminate the need for phone calls because now customers have all of the information they need from pricing to inventory availability. Central to Eagle Engine’s business being that now all customers have the level of expectation of finding this information in the most competent manner. Top notch customer service at its finest. 

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ShowMeTheParts: ShowMeThePartsPro

ShowMeTheParts is always looking for new ways to help customers be more successful. The latest plug in, ShowMeThePartsPro, allows warehouses and manufacturers to display current inventory and pricing on the familiar ShowMeTheParts interface. With the new registration panel, users are required to sign in before accessing the catalog. Warehouses and distributors can then set custom pricing for each user option, eliminating phone calls and after hour emails.

ShowMeThePartsPro will also allow one or more warehouses to be linked with the click of a button. By having all inventory in one spot it keeps quantities up to date, showing customers exactly how much is on hand. Once the parts are located, ShowMeThePartsPro easily creates the order for the customer so they can check out with ease without the usual extra steps needed to place an order over the phone. This saves time for the warehouses, distributors, and purchasers. What used to take back and forth phone calls and parts lookups can now be done in a click.

Want to learn more about SMTPPro? Check out this video on our YouTube Channel! 

 

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ChannelSpyder: Grow Channel Sales Business and Increase Profits

As you are likely aware, the Auto Parts industry is a few years behind many other industries when it comes to product data the average online parts seller can use to create online listings. So, you have a choice to make… head out to the warehouse with a notepad and camera OR find the right partner who’s already done the work of making Auto Parts data readily available in a usable format.

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ShowMeTheParts: What’s New?

While ShowMeTheParts continues to work every day to be the most up to date aftermarket automotive parts catalog available, we are also working on making the website safe and easy to use. Recently we introduced our specialty market sites ShowMeTheExhaust, ShowMeTheBrakes, and ShowMeTheFilters. These sites make it even easier and faster to find the exact parts you are looking for.

As you probably noticed, when you now visit ShowMeTheParts that you are prompted to log in. Why do we need that? As we get requests for brands that are currently not listed on ShowMeTheParts, they request user information to justify listing their parts in our catalog. By being able to go back to the brand and say for example, 65% of our users are technicians, 25% are counter people and 10% are do-it-yourselfers, it shows the brands that the part listings are going to exactly who they want it to.  

Our users are extremely important to us. We want to be sure you have a fast and easy experience when you search the ShowMeTheParts catalogs. When we know who is looking for what, we can reach out to more brands to get the parts you want. We will never sell or misuse your information you have trusted us with.  

We encourage you to reach out to us if ever find a brand we are missing! Contact us here to let us know if we are missing brands that you’d like to see.

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Partnership Developed to Provide Aftermarket Suppliers with Data-Driven Digital Strategies

Vertical Development is teaming up with the digital experience experts at DeanHouston+ for a partnership that will offer custom-developed, data-driven strategies for suppliers in the aftermarket industry.

DeanHouston+ has a team of highly-skilled web developers that can harness the searchability of Vertical Development’s expansive server and turn it into an easy-to-use, search user interface. This makes it simpler for clients and customers to effortlessly search for desired parts on your web page.

The user interface of your catalogue can also be optimized on mobile – allowing clients and customers to access information on your parts anytime, anywhere from any device.

DeanHouston+ is a full-service agency with decades-worth of experience in the automotive market. For more information on the partnership between Vertical Development and DeanHouston+, contact Ron Garand at rgarand@verticaldev.com or Colton Stombaugh at cstombaugh@deanhouston.com. You could also visit us at AAPEX Booth 3663 for more details.

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Centric Parts Launches New Mobile Catalog App!

centric mobile app

centric and apc

Centric Mobile Catalog App speeds up vehicle application part searches

Centric Parts, a division of APC Automotive Technologies and North America’s leading manufacturer and supplier of aftermarket brake and chassis solutions, has just announced the successful launch of their first mobile catalog app for IOS and Android devices. Based on their award winning cataloging, mobile users now have access to the most complete and accurate brake and chassis data in the business.

Dave Vallette, Director of Cataloging and Data Management noted “Our customers voiced a desire to have access to Centric’s undercar brake and chassis solutions at their fingertips, 24/7. We answered their call by partnering with Vertical Development and using their “ShowMeTheParts” mobile app platform. The new Centric Mobile App features 4 individual methods to look up parts data via the Vehicle make/model/year, VIN Number, License Plate look-up, or by Part Number – all based upon Centric’s best-in-class catalog data!

Jayme Farina, VP of APC Sales, stated “We are pleased that Technicians, Service writers and Counterpeople will now have 24/7 access to our complete catalog and are now able to find the perfect replacement part instantly. The app provides our customers with the fastest and most robust way to identify the correct Centric undercar solution in mere seconds”. We loaded up the app with multiple optimized databases and we even included our comprehensive database of part images to allow techs to make a positive id while standing in front of the vehicle!”

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